Testimonials

Exceptional Customer Service

WOW never experienced such great customer service. We purchased a Freelander from Dan and the service has been exceptional from start to finish. After picking up the vehicle there was a slight problem, but Dan immediately arranged for the vehicle to be collected and dropped of replacement car (180 mile round trip). The issue resolved and Dan arranged for the vehicle to be re-delivered to us, including new personalised number plates that he arranged for us. I cannot recall receiving such superb service, would highly recommend Stonehouse Motor Company and we would without doubt purchase another vehicle from them. Great to be able to support a small business rather than the large franchise.
Sharon N, 13 Jan 2021
 

Picking up my megane rs250

very polite and professional! I was travelling more than 3 hours to come pick up a car and everything was set out nicely with no hassle. You can tell from the quality of their workshop that they’re proper car enthusiasts.
Cade D, 22 Oct 2020
 

Buying my Audi from stonehouse

Dan was very polite and professional all paper work was ready and picking the car up was very quick all in all a very enjoyable experience 10/10
Christopher W, 30 Dec 2019
 

Excellent experience

Dan and the team have been servicing and repairing many vehicles for our family for many years. The service we receive is excellent all the repairs are done in a professional manor and with quality parts replaced. They are very good at fault finding problems with vehicles and that can save you a lot of money. Overall excellent experience nice staff clean setup. Thanks team.
Steve D, 14 Dec 2019
 

Takes the stress out of car buying

I really have not got a bad word to say about this company,buying car can be a really stressful experience but the owner and all the staff have been outstanding,such a pleasure to buy from.really would recommend.
Pete C, 10 Aug 2018
 

Stonehouse Motor Company excellent

We had a brilliant experience buying a car from Stonehouse Motor Company. The car was as seen & described on the web site. Dan was fabulous, he gave us time and space to have a good look at the car. We felt comfortable and were very impressed by the general set up, inspiring confidence.
Sandra W , 22 Apr 2017
 

Good buying experience

Very pleasant buying experience. Having traveled 140 miles was very pleased to see that the car was as described over the phone. Dan was friendly and let me take the car on a test drive by myself. Also went through all the paperwork thoroughly and sorted car tax. Highly recommended.
Glyn G, 13 Feb 2017
 

Excellent! Highly recommend!

My experience from start to finish was excellent. Dan, the used car specialist who sold me my car, was very knowledgeable and very helpful. I didn't feel rushed or pressured and was able to take the car for a good test drive before buying. The price seemed very good for the quality of the car - the best deal I'd found from looking around other places. The after sales service was also excellent - I had a small question about my car and they looked at it immediately and resolved it on the same day. Very happy, I highly recommend.
Joanne H, 28 Dec 2016
 
Very friendly and hassle free service. Great condition car.
Christoper D
 
Nice chap, very helpful and good honest service........pleasure to do business with them !! Would not hesitate to use them again.
Sheila P
 
Bought a lovely fiesta from there today love the car and the customer service was excellent.
Steven A
 
Very impressed with the standard of service - professional, polite, helpful and straightforward. Would definitely be happy to buy from them again.
Tony W
 
Nice to deal with a reputable trustworthy company for a change. Professional, down to earth and honest. Great customer service very friendly receptionist who made us feel welcome and at ease. And a very friendly dog to keep us company whilst we waited. Sales team where fantastic and the overall service is what the industry needs more off. And to make matters even better we got the car that we have wanted for a number of years. A 5 star service.
Darren A
 
Experience was excellent from start to finish, sale of car was easy and the garage have sorted a problem with the car since, problem was nothing the garage would of known before selling but they have been nothing but helpful and speedy with repair
Jenni S
 
As a buyer from Scotland my online purchase was very simple and satisfactory. Dan made the whole process easy. Flew down to Bristol, Dan picked me up from the airport in the car and I drove back to Stonehouse to complete the paperwork. Had a great 8hr drive back in my new pride n joy.
Steven J
 
It was a pleasure to purchase a car from Stonehouse Motor Co. No pressure sales approach. Honesty and great after sales care! The engine management light came on on the initial drive home. I spoke with them straight away and they were able to arrange an appointment at our convenience to fix the problem. Even a follow up contact a couple of weeks later to ensure all was running as it should with the car. Couldn't rate any higher!!
Jessica S
 
Fantastic experience from start to finish. The team were professional and friendly. Very impressed that they also took the time to contact us weeks after the sale make sure that we were happy with the vehicle. Would definitely buy another car from them.
Gemma H
 
A very positive experience dealing with these guys. I bought a car and had the added complication of travelling from Ulster to drive the car home. Very responsive communications allowed me to plan the trip and sort my side of the paperwork out before I travelled. The car was delivered to the airport and the paperwork was ready to go, allowing me to a quick turnaround time to the Port. Thanks very much.
Celine D